At LightSleeper.co.uk, we prioritize your satisfaction with our mattresses and sleep products, even though we don’t sell physical products. If, however, you find the need to discuss a return, please review our Returns Policy outlined below:
30-Day Return Policy
While we don’t sell physical products directly, your satisfaction is still paramount. Our refund and returns policy lasts for 30 days from the date of purchase. If you have any concerns within this timeframe, please reach out.
Eligibility Criteria
Though we don’t sell physical items, we understand the importance of eligibility criteria for returns. We aim to assist you promptly with any issues or inquiries you may have.
Non-Returnable Items
Please note that as a provider of sleep solutions, certain items such as gift cards, downloadable software products, and specific health and personal care items are non-returnable.
Partial Refunds
In the event of any concerns, we strive to address them promptly and fairly. Should you have any inquiries or require assistance, please don’t hesitate to contact us at hello@lightsleeper.co.uk.
Refund Process
Although we don’t engage in direct sales of physical items, we are committed to addressing any concerns you may have. Should you require assistance or have questions regarding potential refunds, please contact us at hello@lightsleeper.co.uk.
Late or Missing Refunds
We’re here to help with any inquiries or issues you may have. If you encounter delays or have concerns regarding refunds, please reach out to us promptly at hello@lightsleeper.co.uk.
Sale Items
As a provider of sleep solutions, we understand the importance of clarity regarding sales policies. Though we don’t sell physical items, should you have any questions regarding promotions or discounts, feel free to contact us at hello@lightsleeper.co.uk.
Exchanges
While we don’t engage in direct sales of physical products, we are committed to assisting you with any concerns or inquiries. If you require assistance or have questions about exchanges, please reach out to us at hello@lightsleeper.co.uk.
Gifts
If you have received a gift or have questions about gift policies, we’re here to assist you. Please contact us at hello@lightsleeper.co.uk with any inquiries or concerns.
Shipping Returns
Though we don’t sell physical products directly, we understand the importance of addressing shipping concerns promptly. If you have any inquiries regarding shipping or returns, please contact us at hello@lightsleeper.co.uk.
For any further assistance regarding refunds, exchanges, or inquiries, please do not hesitate to contact us at hello@lightsleeper.co.uk. Your satisfaction is our priority, and we are here to help.